Mission

The Grievance Redressal Committee at Rajagiri College of Management & Applied Sciences is committed to fostering an inclusive and supportive environment where grievances are addressed promptly, fairly and transparently, ensuring the well-being and satisfaction of the college community.

Objectives

The Grievance Redressal Committee aims to provide a user-friendly and efficient platform for the reporting and resolution of grievances. We are dedicated to ensuring that all complaints are managed with fairness, impartiality and promptness through a standardized procedure that nurtures trust, respect, and mutual understanding within the college. Transparency and accountability are fundamental principles, upheld by maintaining detailed records and regularly assessing our processes for effectiveness. We focus on continuous improvement by analyzing trends, identifying recurring issues and providing constructive feedback for policy improvements. Maintaining confidentiality and sensitivity is essential, ensuring that all grievances are handled with the utmost respect for the privacy and dignity of everyone involved. Through these objectives, the Grievance Redressal Committee strives to uphold the core values of justice, integrity and excellence at Rajagiri College of Management & Applied Sciences.

Our Approach

The Grievance Redressal Committee serves as a compassionate and effective mechanism for handling sensitive issues. We prioritize active listening, understanding, and providing necessary support to those in need. Your feedback is crucial, and we encourage you to share your thoughts through open and unrestricted written suggestions.

Operating in Accordance with UGC Norms

We adhere to UGC (University Grants Commission) guidelines to ensure a structured and accountable grievance redressal process.

Grievance Committee Composition:

• Principal of Rajagiri College of Management & Applied Sciences (Chairperson)
• Three senior faculty members nominated by the Principal
• One student representative nominated by the Principal

GRC Committee Members

Sl. No.	Name	Designation	Phone No.	Email
1	Dr. Laly Mathew	Principal	9048899931	lalymathew@rajagiricollege.edu.in
2	Dr. Ajosh George	Coordinator	9946489890	ajoshgeorge@rajagiricollege.edu.in
3	Aswathy Mohan	Faculty Member	7012970586	aswathymohan@rajagiricollege.edu.in
4	Amala Linus	College Union Advisor	9895871221	amalalinus@rajagiricollege.edu.in
5	Adhila P A	Student Representative	Not Provided	Not Provided